At GigaBass Audio, we are committed to protecting your personal information and ensuring transparency in how your data is collected, used, and safeguarded. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the rights you have regarding your personal data.

1. Information Collected

 

Personal Information

We may collect the following personal details when you interact with our website or place an order:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment-related details (processed securely through third-party gateways; we do not store card numbers)

 

Non-Personal Information

Automatically collected data includes:

• Browser type and version
• Device type and operating system
• IP address and approximate location
• Pages visited and time spent on the website
• Cookies and tracking technologies

This data helps us improve website performance, analytics, and user experience.

 

2. How We Use Your Information

 

We use collected data for the following purposes:

 

Order Fulfillment & Customer Support

• Processing orders, payments, and invoices
• Delivering purchased products
• Sending order updates, delivery notifications, and support responses

 

Website Experience Improvement

• Monitoring website performance
• Fixing errors and improving user navigation
• Enhancing mobile and desktop optimization

 

Personalization

• Recommending products based on browsing patterns
• Saving cart or wishlist items
• Providing a more tailored shopping experience

 

Marketing (Only With Consent)

• Sending promotional emails, special offers, and product updates
• Newsletters for subscribers who opt-in

You can unsubscribe at any time.

 

Security, Anti-Fraud & Compliance

• Detecting suspicious or fraudulent activity
• Protecting our website and users
• Complying with legal obligations such as tax or regulatory requirements

 

3. Sharing of Information

We only share personal information with trusted third parties necessary for operation:

 

Service Providers

• Delivery/courier partners (for shipping your products)
• Payment gateway providers (for secure payment processing)
• IT and hosting providers (for website maintenance and security)

 

These partners receive only the data required to perform their function and are obligated to protect your information. We do not sell, rent, or trade your personal data to any third party.

 

4. Cookies and Tracking Technologies

Cookies help us:

• Keep your items saved in the cart
• Improve page loading speed
• Understand traffic trends
• Provide a customized shopping experience

 

You may disable cookies in your browser, but some website features may not function properly.

 

5. Data Protection

We use industry-standard security measures, including:

• Encrypted data transmission (HTTPS/SSL)
• Secure server infrastructure
• Regular system monitoring and updates

 

Despite strong precautions, no online transmission is 100% secure. However, we take every reasonable step to protect your information.

 

6. Third-Party Websites

Our website may contain links to external sites.

We are not responsible for their privacy practices or content.

Once you leave our website, you should review the privacy policies of those platforms.

 

7. Your Rights

You have the right to:

• Access the personal data we hold
• Request corrections to inaccurate information
• Request deletion of your data (where legally permitted)
• Withdraw consent for marketing communications
• Request a copy of your data

 

To exercise any of these rights, simply contact us.

 

8. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements.

Updated versions will be posted on this page with a revised “Last Updated” date.

 

9. Contact Information

For questions, data requests, or privacy concerns, contact us at:

📧 mail@gigabassaudio.com